ACP User Workstation Report

"*" indicates required fields

This is a poll to determine if your workstation has been brought up to date or if you need anything adjusting.

What is your name?*

What's the best contact number for you?*

What is your department/team?*

What is the name of your laptop?*

You can find this by minimising any RDS session and it should be listed on your desktop background; or clicking Start, type "about" and select the highlighted option.

Do you still use the RDS to connect to a server session?*

You would use an icon on your desktop to open another desktop on the server and then do your work there.

Yes, I use an RDS session to the server

No, I work locally on my computer

I don't know

Which Windows version do you use?*

You can find this by minimising any RDS session, pressing both the Windows button and R together, type "winver" and press Enter; or clicking Start, type "about" and select the highlighted option.

Windows 10

Windows 11

I don't know

If you do not know the answer, please call us now on 02393 593093 and we will be able to remote in and have a look to tell you. Once this is determined, please amend this answer and continue the form.

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RDS + Win11

Next Steps
Based on your answers we will need to arrange a time with you to do the following on your laptop:

Install Carlo, New Outlook, and OneDrive
Confirm SoftEther is installed and working
Install Cargowise Client

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RDS + Win10

Next Steps
Based on your answers we will need to arrange a time with you to do the following on your laptop:

Upgrade to Windows 11
Install Carlo, New Outlook, and OneDrive
Confirm SoftEther is installed and working
Install Cargowise Client

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No RDS + Win 10

Next Steps
Based on your answers we will need to arrange a time with you to upgrade your laptop to Windows 11.

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Contact Details

Which mailbox is your primary?*

When would be the best time for you for us to do this?*

Lunchtime is always a good time to save interruptions. Windows 11 upgrades can also be booked for overnight (if applicable).

Do you use any other unique software?

Eg Sage

Thank you for completing the form, please submit your answers.

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Section Break

Are you experiencing any issues you'd like us to look at?

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No RDS + Win 11

Your workstation is up to date and we don't need any further action. Thank you for completing the form, please submit your answers.